Right of Withdrawal and Customer Service

Right of withdrawal

right of withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason.

The cancellation period is fourteen days from the day

In the case of a contract of sale: on which you or a third party designated by you who is not the carrier took possession of the last goods. In the case of a contract for several goods which the consumer has ordered as part of a single order and which are delivered separately: where you or a third party designated by you who is not the carrier took possession of the last good. In the case of a contract for the delivery of goods in several partial consignments or pieces: on which you or a third party named by you who is not the carrier took possession of the last partial consignment or the last piece. In the case of a contract for the regular delivery of goods over a specified period of time: on which you or a third party designated by you who is not the carrier takes possession of the first goods. If several alternatives come together, the last point in time is decisive.

In order to exercise your right of withdrawal, you must send us (FINE LIQUIDS, Patrick Eckert, Am Eichwald 11 74934 Reichartshausen 01781590091 info@fine-liquids.com) a clear statement (e.g. a letter sent by post, fax or e-mail). inform you of your decision to withdraw from this contract. You can use the attached sample revocation form for this, but this is not mandatory.

To meet the cancellation deadline, it is sufficient for you to send the communication regarding your exercise of the right of cancellation before the cancellation period has expired.

Consequences of revocation

If you withdraw from this contract, we shall have paid you all payments we have received from you, including delivery costs (except for the additional costs resulting from your choosing a different type of delivery than the cheap standard delivery that we offer have), immediately and at the latest within fourteen days from the day on which we received the notification of your cancellation of this contract. For this repayment, we use the same means of payment that you used in the original transaction, unless something else was expressly agreed with you; under no circumstances will you be charged fees for this repayment. We may refuse repayment until we have received the returned goods or until you have provided proof that you have returned the goods, whichever is earlier.

You must return the goods to FINE LIQUIDS, Patrick Eckert, Am Eichwald 11 74934 Reichartshausen 01781590091 info@fine-liquids.com immediately and in any event no later than fourteen days from the day on which you inform us of the cancellation of this contract or to hand over. The deadline is met if you send back the goods before the period of fourteen days has expired.

You bear the direct costs of returning the goods.

You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.

End of revocation

You can reach our customer service at the following times:

FINE LIQUIDS UG (limited liability)

Patrick Eckert

74909 Meckesheim

01781590091

info@fine-liquids.com

Opening hours:
Monday to Friday 9 a.m. to 1 p.m
Monday and Tuesday also in the afternoon: 3-5 p.m