Conditions

General terms and conditions of business

contractor

On the basis of these general terms and conditions (GTC) comes between the customer and

FINE LIQUIDS UG (limited liability)
Represented by Patrick Eckert

Address:
FINE LIQUIDS goods hall
Bahnhofstr. 29/1
74909 Meckesheim
Tel: 01781590091

Email address: info@fine-liquids.com

VAT DE359488748
Registration court: AG Mannheim
Registration number: HRB 746329
Managing Director: Pat Eckert, hereinafter referred to as the provider, the contract is concluded.

Subject of the contract

This contract regulates the sale of new goods in the field of special and unusual waters from around the world, wine, water tasting and services in the field of water tasting, graphic design, textile design and advice via the provider's online shop. For the details of the respective offer, reference is made to the product description on the offer page.

conclusion of contract

The contract is only concluded in electronic business transactions via the shop system. The offers presented represent a non-binding invitation to submit an offer through the customer order, which the provider can then accept. The ordering process for the conclusion of the contract includes the following steps in the shop system:

Selection of the offer in the desired specification (size, quantity, number, deposit)
Place the offer in the shopping cart
Click on the 'Checkout' button
Enter the billing and delivery address
Choice of payment method
Review and processing of the order and all entries
Press the button 'Order with obligation to pay'
Confirmation email that order has been received

The contract is concluded with the sending of the order confirmation.

Contract duration

The contract is concluded for an indefinite period.

retention of title

The delivered goods remain the property of the provider until full payment has been made.

caveats

The provider reserves the right to provide a service of equal quality and price. The service presented in the shop is an example and not the individual, contractual service. The provider reserves the right not to provide the promised service if it is not available.

Prices, shipping costs, return costs

All prices shown for end customers are final prices and include the statutory sales tax. In addition to the final prices, there are additional costs depending on the deposit and shipping method, which are displayed before the order is shipped. If there is a right of withdrawal and this is used, the customer bears the costs of the return.

terms of payment

The customer only has the following options for payment:
Transfer, payment service provider (PayPal, direct debit, purchase on account, Visa and Mastercard credit cards, Shopify pay and crypto payment) and cash payment on collection.

Other payment methods are not offered and will be rejected.

The invoice amount is to be transferred in advance to the account specified there after receipt of the invoice, which contains all information for the transfer and is sent by e-mail. The invoice amount will be collected by the provider using direct debit on the basis of the direct debit authorization by the customer from the account specified. When using an escrow service/payment service provider, this enables the provider and customer to process the payment among themselves. The escrow service/payment service provider forwards the customer's payment to the provider. Further information is available on the website of the respective escrow service/payment service provider. The invoice amount can also be paid in cash during normal office hours at the supplier's business premises, after deduction of the shipping costs. When paying by credit card, the customer must be the cardholder. The credit card will be charged after the goods have been shipped. The customer is obliged to pay or transfer the amount shown to the account specified on the invoice within 7 days of receipt of the invoice. Payment is due from the invoice date without deduction. The customer is only in default after a reminder. Offsetting against customer claims is excluded unless these are undisputed or have been legally established.

2. Legal basis for data processing

The legal basis for data processing and for the transfer of data to the above-mentioned third parties is Article 6 Paragraph 1 Letter b GDPR. In addition, Art. 6 Para. 1 lit. f GDPR is the legal basis for data processing.

3. Purpose of data processing

The transmission of the data and the processing of the same is necessary in order to be able to carry out the payment of the transaction you have made on our shop portal with the payment method you have chosen and thus to be able to complete the transaction.

The connection of many different payment methods is complex and costly. We therefore use a service provider for the technical connection, which is why our legitimate interest in the above-mentioned data processing by GiroSolution GmbH is based on Article 6 Paragraph 1 lit. f GDPR.

4. Duration of storage

The data will be deleted as soon as they are no longer required to achieve the purpose for which they were collected. With the above-mentioned data, this is the case when the contract has been completed and there are no longer any claims for reversal, i.e. after the statutory warranty or granted guarantee periods have expired. Subject to statutory retention periods beyond this point in time, the data will then be deleted.

5. Possibility of objection and elimination

The collection of the data for the provision of the website and the storage of the data in log files is absolutely necessary for the operation of the website. Consequently, there is no possibility of objection on the part of the user.

delivery terms

The goods will be shipped immediately after confirmed receipt of payment.

We deliver within Germany, as well as the EU, USA, UK and Switzerland.
The dispatch takes place on average after 5 days at the latest. The entrepreneur undertakes to deliver within 21 days of receipt of the order. The standard delivery time is 7 days unless otherwise stated in the item description. The provider either ships the order from their own warehouse as soon as the entire order is in stock there, or the order is shipped from the manufacturer as soon as the entire order is in stock there. The customer will be informed immediately of delays. If the provider is not responsible for a permanent obstacle to delivery, in particular force majeure or non-delivery by his own suppliers, although a corresponding hedging transaction was made in good time, the provider has the right to withdraw from a contract with the customer in this respect. The customer will be informed immediately and received services, especially payments, will be refunded.

warranty

Consumers are entitled to a statutory right to liability for defects for the services offered in accordance with the relevant provisions of the German Civil Code (BGB). If there is a deviation from this, the warranty is based on the regulations written for this purpose in the General Terms and Conditions (GTC). The provider is granted that he can choose between repair or new delivery in the event of subsequent performance if the goods are new and the customer is an entrepreneur. If the customer is an entrepreneur, the warranty for used goods is excluded. If the customer is a consumer, the warranty period for used goods is limited to one year. This does not apply to customer claims for damages due to injury to life, limb, health or essential contractual obligations, which must be fulfilled to achieve the contractual objective. This also does not apply to claims for damages after grossly negligent or intentional breach of duty by the provider or his legal representative or vicarious agent. Otherwise, the statutory provisions apply.

drafting of contracts

If the customer is an entrepreneur, the risk of accidental loss and/or accidental deterioration of the goods passes to the customer when the goods are handed over or, in the case of shipment, delivered to the selected service provider. The text of the contract is saved by the provider. The customer has the following option of accessing the stored contract text: You can access our terms and conditions online at any time. This area can be found on the following page: https://fine-liquids.com/index.php?id_cms=2&controller=cms&id_lang=2 . The customer can correct input errors during the ordering process. To do this, he can proceed as follows: If you have made an incorrect entry when ordering in our online shop, you can simply cancel your order free of charge by telephone or email.

Right of Withdrawal and Customer Service

Right of withdrawal

right of withdrawal

You have the right to withdraw from this contract within fourteen days without giving a reason.

The cancellation period is fourteen days from the day of the order.

In the case of a contract of sale: on which you or a third party designated by you who is not the carrier took possession of the last goods. In the case of a contract for several goods which the consumer has ordered as part of a single order and which are delivered separately: where you or a third party designated by you who is not the carrier took possession of the last good. In the case of a contract for the delivery of goods in several partial consignments or pieces: on which you or a third party named by you who is not the carrier took possession of the last partial consignment or the last piece. In the case of a contract for the regular delivery of goods over a specified period of time: on which you or a third party designated by you who is not the carrier takes possession of the first goods. If several alternatives come together, the last point in time is decisive.

In order to exercise your right of withdrawal, you must send us (FINE LIQUIDS UG (limited liability), Patrick Eckert, Bahnhofstr. 29/1, 74909 Meckesheim, 01781590091 info@fine-liquids.com) a clear statement (e.g. a letter sent by post, fax or e-mail) about your decision to withdraw from this contract. You can use the attached sample revocation form for this use, but is not mandatory.

To meet the cancellation deadline, it is sufficient for you to send the communication regarding your exercise of the right of cancellation before the cancellation period has expired.

Consequences of revocation

If you withdraw from this contract, we shall have paid you all payments we have received from you, including delivery costs (except for the additional costs resulting from your choosing a different type of delivery than the cheap standard delivery that we offer have), immediately and at the latest within fourteen days from the day on which we received the notification of your cancellation of this contract. For this repayment, we use the same means of payment that you used in the original transaction, unless something else was expressly agreed with you; under no circumstances will you be charged fees for this repayment. We may refuse repayment until we have received the returned goods or until you have provided proof that you have returned the goods, whichever is earlier.

You have to send the goods to FINE LIQUIDS UG (limited liability), Patrick Eckert, Bahnhofstr. 29/1, 74909 Meckesheim, 01781590091 info@fine-liquids.com to be returned or handed over to us. The deadline is met if you send back the goods before the period of fourteen days has expired.

You bear the direct costs of returning the goods.

You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.

End of revocation

You can reach our customer service at the following times:

FINE LIQUIDS UG (limited liability)

Patrick Eckert

Bahnhofstr. 29/1

74909 Meckesheim

01781590091
info@fine-liquids.com

Online opening hours:
24/7

Opening hours goods hall:
Monday 9am-1pm & 3pm-5pm
Tuesday 9am-1pm & 3pm-5pm
Wednesday 9am-1pm
Thursday 9am-1pm
Friday 9am-1pm
Saturday closed
Sunday closed

Disclaimer

Claims for damages by the customer are excluded unless otherwise stated for the following reasons. This also applies to the representative and vicarious agent of the provider if the customer raises claims for damages against them. Excluded are claims for damages by the customer due to injury to life, limb, health or essential contractual obligations, which must be fulfilled in order to achieve the contractual objective. This also does not apply to claims for damages after grossly negligent or intentional breach of duty by the provider or his legal representative or vicarious agent.

Language, place of jurisdiction and applicable law

The contract will be drawn up in German. The further execution of the contractual relationship takes place in German. The law of the Federal Republic of Germany applies exclusively. For consumers, this only applies to the extent that it does not restrict any legal provisions of the country in which the customer has his domicile or habitual abode. The place of jurisdiction for disputes with customers who are not consumers, legal entities under public law or special funds under public law is the registered office of the provider.

data protection

In connection with the initiation, conclusion, processing and rescission of a purchase contract based on these General Terms and Conditions, the provider collects, stores and processes data. This is done within the framework of the legal provisions. The provider does not pass on any personal data of the customer to third parties, unless he is legally obliged to do so or the customer has given his prior express consent. If a third party is used for services in connection with processing, the provisions of the Federal Data Protection Act are observed. The data communicated by the customer in the course of the order will only be processed to establish contact within the framework of contract processing and only for the purpose for which the customer provided the data. The data will only be passed on to the shipping company that takes over the delivery of the goods in accordance with the order if necessary. The payment data will be passed on to the bank responsible for the payment. Insofar as the provider is subject to retention periods of a commercial or tax nature, the storage of some data can last up to ten years. During the visit to the provider's Internet shop, anonymous data that does not allow any conclusions to be drawn about personal data and is also not intended, in particular IP address, date, time, browser type, operating system and pages visited, are logged. At the customer's request, the personal data will be deleted, corrected or blocked within the framework of the legal provisions. Free information about all personal data of the customer is possible. For questions and requests for deletion, correction or blocking of personal data as well as collection, processing and use, the customer can contact the following address:

dispute resolution

Information on online dispute resolution in accordance with Art. 14 § 1 ODR-VO (Online Dispute Settlement Ordinance):

The European Commission provides a platform for online dispute resolution (OS), which you can find here: ( http://ec.europa.eu/consumers/odr . Consumers have the option of using this platform to resolve disputes about online disputes to use purchases or concluded service contracts.

No participation: We are neither willing nor obliged to participate in a dispute settlement procedure before a consumer arbitration board.